Community Transformational Organizing Strategy

The CTOS model is a transformative seven step methodology
to develop leadership skills and knowledge while engaging immigrant women and youth in
collective actions to improve their living and working conditions.

What are the 7 levels of CTOS?

Each level has a description. Click to view.

CTOS Model Flowchart

CTOS Program Breakdown by Level

Transformational Steps Program Component Objectives Key Activities Outcomes Indicators Challenges

Level 1

Knowledge of Program (Level 1 is used when organization is new and has no membership base)
Community Outreach Program • Develop and implement community outreach program focusing on the target population • Distribute flyers at workplaces, groceries, churches, and community events
• Use ethnic media
• Provide bilingual information and referral services
• Produce and distribute multi-lingual newsletters
• Conduct surveys for needs assessment of Home Care Workers (HCW)
• Community awareness of the organization programs and services
• Recruitment and participation in Level 2
• Number of organization contacts – calls/drop-ins
• Number/type of outreach activities – flyers/ presentations
• Cross-referencing outreach and enrollment records
• Number of surveys conducted
• Lack of public information on demographic and occupational data of the target population
• Lack of organized representation of the target population
• Lack of bilingual and bicultural staff

Level 2

Participation in Program (Level 2 is used when organization is new and has no membership base)
Community Education Program • Develop and implement community education program for target population • Conduct outreach to recruit target population for events and workshops
• Locate facilities and speakers
• Develop workshop materials
• Sponsor special events for target population and their families
• Recruit target population to other organization programs
• Conduct evaluation
• Get and share information about issues affecting the target population
• Recruitment and participation in Level 3
• Number/types of workshops/events and evaluation forms
• Number of participants enrolled in the organization programs
• Workshop evaluations
• Lack of bilingual information on identified issues

Level 3

Self-Education
Literacy Program
Educational Workshops
• Provide workplace literacy classes to the target population
• Provide educational workshops focusing on issues that affect the target population
• Locate facilities
• Develop curriculum
• Conduct outreach to recruit target population to classes
• Conduct workplace literacy classes
• Citizenship classes
• Educational workshops
• Conduct evaluation
• Knowledge of their rights as workers, immigrants, etc.
• Involvement in organizational activities and collective actions
• Regular attendance at classes
• Recruitment and participation in LDP 4 Training Sessions
• Focus group reports and pre/post test outcomes
• Number of volunteers attending organizational collective actions
• Number of participants attending classes and workshops
• Lack of public information on demographic and occupational data of the target population
• Lack of organized representation of the target population
• Lack of bilingual and bicultural staff
• Identifying relevant community issues
• Lack of funding to provide literacy classes

Level 4

Leadership Development
Introductory Leadership Development Programs (LDP) • Conduct introductory leadership training sessions for the target population • Develop training materials
• Recruit target population for training session
• Conduct training
• Conduct evaluation
• Recruitment and participation in Level 5 committees
• Involvement in collective actions and other organizational activities Identification of potential trainers
• A new level of political consciousness
• Number of people who participate in committees, campaigns and other organizational activities
• Focus group reports (qualitative) and pre/post test outcomes (quantitative)
• Participants’ need to move beyond self-interest to commitment to broader social justice
• Development of training materials on current issues by immigrant women
• Lack of bilingual resources to train the trainers

Level 5

Participation in Organization
Advanced Leadership Program • Conduct monthly committee meetings
• Conduct campaigns
• Organize regular monthly meetings for target population and supporters
• Sponsor and implement project committee meetings, newsletter, education, outreach, events
• Provide training for committee members to further develop their leadership skills in organizing, facilitating, documenting
• Identify and nominate committee members for the Membership Board Conduct research
• Hold accountability sessions
• Conduct public education
• Conduct public actions, if necessary
• Recruitment and participation of individuals for Membership Board
• Implementation of organization programs
• Success of campaigns Increased leadership skills and knowledge
• Number of monthly meetings and outcomes
• Number of projects and results of committee meetings, outreach, and events
• Participants’ increased leadership skills, knowledge and political awareness
• Participants nominated for the Membership Board Findings and results of research
• Collection of task completion and program records
• Results of campaign wins
• Organizing campaigns
• Developing training materials for the campaign by immigrant women
• Conducting research on current issues that impact the target population
• Finding bilingual/bicultural staff persons who can work in liaison with the coalition groups and the target population
• Lack of bilingual resources to train the trainers

Level 6

Leadership in Organization
Core Leadership Program • Provide Core Leadership Programs to Membership Board, Peer Organizers, Peer Teachers and Coordinators • Provide weekly hands-on training to Peer Organizers
• Sponsor monthly training sessions for workplace peer teachers/coordinators
• Develop meeting agenda
• Conduct monthly Membership Board meetings
• Organize political educational workshops
• Plan and implement programs
• Coordinate committees
• Coordination of organization programs/projects
• Development of Annual Work Plan
• Mastery of leadership skills and knowledge Increased political awareness
• Recruitment and participation in Level 7
• Evidence of mastery of leadership skills and knowledge
[For measurement, use Attachment Self Assessment Survey and CTOS Database Analysis]
• Evidence of increased political awareness
[For measurement, conduct focus group interviews and use Attachment Self Assessment Survey]
• Number of type and level of leadership roles in organization
• Completion of annual work plan and political workshops
• Records on attendance
• If Level 5 is functioning in full capacity, Level 6 has few challenges of its own

Level 7

Involvement in Other Social Justice Movements
External Leadership Program or Social Justice Leadership Program • Participate in broader social justice movements by working with other groups in solidarity
[See Attachment Guidelines for Participation and Contribution]
• Train committee members
• Conduct peer training
• Leaders represent the organization at public meetings and conferences
• Make public presentations
• Network and build coalitions with other groups (if bilingual support is provided to the target population)
• Having an influential voice and holding positions in the community, workplace, and the broader society
• Working with the broader communities
• Number of and type of leadership positions immigrant women have taken in the community, workplaces, and the broader society
• Number who join community groups and coalitions
• Lack of inclusiveness of the target population from the outside institutions
• Continuing language barrier for LES target populations
• Lack of bilingual/bicultural support from the mainstream institutions
• Lack of resources for the continuing political education and growth of the target population

CTOS Resource Breakdown by Level

Transformational Steps Program Component Objectives Key Activities Outcomes Indicators Challenges

Level 1

Knowledge of Program (Level 1 is used when organization is new and has no membership base)
Community Outreach Program • Develop and implement community outreach program focusing on the target population • Distribute flyers at workplaces, groceries, churches, and community events
• Use ethnic media
• Provide bilingual information and referral services
• Produce and distribute multi-lingual newsletters
• Conduct surveys for needs assessment of Home Care Workers (HCW)
• Community awareness of the organization programs and services
• Recruitment and participation in Level 2
• Number of organization contacts – calls/drop-ins
• Number/type of outreach activities – flyers/ presentations
• Cross-referencing outreach and enrollment records
• Number of surveys conducted
• Lack of public information on demographic and occupational data of the target population
• Lack of organized representation of the target population
• Lack of bilingual and bicultural staff

Level 2

Participation in Program (Level 2 is used when organization is new and has no membership base)
Community Education Program • Develop and implement community education program for target population • Conduct outreach to recruit target population for events and workshops
• Locate facilities and speakers
• Develop workshop materials
• Sponsor special events for target population and their families
• Recruit target population to other organization programs
• Conduct evaluation
• Get and share information about issues affecting the target population
• Recruitment and participation in Level 3
• Number/types of workshops/events and evaluation forms
• Number of participants enrolled in the organization programs
• Workshop evaluations
• Lack of bilingual information on identified issues

CTOS Database Breakdown by Level

Transformational Steps Program Component Objectives Key Activities Outcomes Indicators Challenges

Level 1

Knowledge of Program (Level 1 is used when organization is new and has no membership base)
Community Outreach Program • Develop and implement community outreach program focusing on the target population • Distribute flyers at workplaces, groceries, churches, and community events
• Use ethnic media
• Provide bilingual information and referral services
• Produce and distribute multi-lingual newsletters
• Conduct surveys for needs assessment of Home Care Workers (HCW)
• Community awareness of the organization programs and services
• Recruitment and participation in Level 2
• Number of organization contacts – calls/drop-ins
• Number/type of outreach activities – flyers/ presentations
• Cross-referencing outreach and enrollment records
• Number of surveys conducted
• Lack of public information on demographic and occupational data of the target population
• Lack of organized representation of the target population
• Lack of bilingual and bicultural staff

Level 2

Participation in Program (Level 2 is used when organization is new and has no membership base)
Community Education Program • Develop and implement community education program for target population • Conduct outreach to recruit target population for events and workshops
• Locate facilities and speakers
• Develop workshop materials
• Sponsor special events for target population and their families
• Recruit target population to other organization programs
• Conduct evaluation
• Get and share information about issues affecting the target population
• Recruitment and participation in Level 3
• Number/types of workshops/events and evaluation forms
• Number of participants enrolled in the organization programs
• Workshop evaluations
• Lack of bilingual information on identified issues